Privacy Policy
This Privacy Policy outlines how Infinity Tech Pvt Ltd, trading as parkingLink.com.au and powered by Ultron ACMS, ABN 45 661 770 869, and its related bodies corporate (collectively referred to as "we," "our," or "us") collects, stores, uses, protects, shares, and discloses your personal information. This policy applies to our website located at www.parkinglink.com.au, the Ultron Airport Management System, and all associated services, products, tools, and applications (collectively, the "Services"). By accessing or using our Services, you consent to the processing of your personal information as described in this Privacy Policy.
Types of Personal Information We Collect
In delivering our Services, we collect personal information necessary for the performance of our functions. This includes:
- Account Information: Information collected during registration, such as your name, email address, contact details, and any other information provided at registration.
- User Information: Details provided through service use, including customer data (name, email, phone number, postcode), booking data (order numbers, flight details, vehicle details, parking spaces), and any other information provided directly or indirectly.
- Profile Information: Information to aid service delivery, including subscription details.
- Financial Information: Payment details processed by third-party gateways.
- Service Usage Information: Data on your interaction with our Services, including device ID, IP address, geo-location, and web usage stats.
- Marketing Information: Data from sign-ups, surveys, and promotions to customize and improve your experience.
How We Collect Personal Information
Personal information is collected:- Directly from your registration and use of the Services.
- Through communication with us via various channels.
- Via third parties and technological means such as ANPR (Automatic Number Plate Recognition) and QR codes for dynamic access control.
- Process bookings and personalize your experience.
- Operate and manage our Services.
- Communicate with you regarding your account and services.
- Provide marketing and promotional materials (opt-out options available).
- Improve and optimize our service offerings.
Disclosure of Personal Information
Your personal information may be shared with:- Service providers and contractors who assist in delivering our Services.
- Third parties as required by law or where you have consented to the disclosure.
We employ industry-leading security measures to protect your personal information. Data is stored on secure cloud servers and safeguarded using encryption, multi-factor authentication, and stringent access controls. Our security practices comply with applicable data protection laws, including the Australian Privacy Principles (APPs) and the General Data Protection Regulation (GDPR) where relevant. While we are committed to maintaining the highest levels of security, we cannot guarantee that unauthorized access, loss, or breach will never occur.
Accessing and Correcting Your Personal Information
You have the right to access and correct your personal information. Requests can be made to our Privacy Officer.
Updates to This PolicyWe may update this policy periodically. Continued use of our Services after such changes will constitute your consent to the updates.
Enquiries and ComplaintsFor any privacy-related issues, please contact us!
For unresolved issues, you may contact the Office of the Australian Information Commissioner (OAIC).
Privacy Policy
Parking link may collect personal information for the purpose of providing parking services, and users' privacy rights are outlined in the privacy policy.
Indemnification
Users agree to indemnify and hold Parkinglink.com.au harmless from any claims, damages, or liabilities arising from their use of the parking facilities.
Cookies Policy and Usage
By using our website (www.parkinglink.com.au) or services, you agree to our use of cookies in accordance with this Cookies Terms & Conditions.
Why We use cookies?We use cookies for several purposes that benefit you and improve your experience on our website, including:
- Session Management: To maintain your session when logged in and navigating the website.
- Security: To enhance security measures such as fraud detection and protection.
- Preference Storage: To remember your choices and preferences (e.g., language selection, login details)
- Analytics: To monitor website traffic, usage patterns, and performance, helping us optimize the site and services for you.
Cookies ensure that your interactions with our website are secure, seamless, and personalized to your preferences.
What are Cookies?Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites recognize your device and remember your preferences or actions from previous visits.
Types of Cookies We use- Essential Cookies: These cookies are necessary for the operation of our website. They allow you to log into secure areas, make bookings, and use other essential services.
- Functional Cookies: Functional cookies enable the website to provide enhanced features such as remembering login information or user preferences.
- Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. We use this information to improve our website and services. These cookies do not collect personally identifiable information.
- Third-party Cookies: We may use cookies provided by trusted third-party services, such as Google Analytics, to analyze traffic, improve marketing efforts, or offer targeted content. These third-party cookies are subject to their own privacy policies.
You have the right to manage or disable cookies on our website. You can modify your browser settings to:
- Accept or reject Cookies: You can choose to accept or refuse all or certain cookies.
- Delete Cookies: You can delete cookies that are already stored on your device.
Please note that disabling certain cookies may affect the functionality and performance of our website and limit your ability to use some features, such as logging in or making bookings.
For more information about managing cookies, please refer to the help section of your browser or visit www.aboutcookies.org.
Third-Party Services & CookiesParking Link may incorporate third-party services (such as Google Analytics) that use cookies to gather data about website traffic and user interactions. These cookies are governed by the respective third-party’s privacy policies. We encourage users to review these policies to understand how their data is being used.
Updates to This PolicyWe may update our Cookies T&Cs from time to time to reflect changes in our services or relevant regulations. Any updates will be posted on this page, and we encourage you to check it regularly for any changes.
Contact UsIf you have any questions regarding our use of cookies, please contact us:
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Updates will be posted on this page, and the effective date will be revised accordingly. In cases where significant changes are made—such as the introduction of new technologies or data processing methods—we will take reasonable steps to notify you, such as posting a notice on our website or, where legally required, contacting you directly. Your continued use of our Services after any updates constitutes your acceptance of the updated Privacy Policy.